FAQs

Product Quality

We are committed to providing only the highest quality pieces. Each piece undergoes rigorous quality control measures to ensure it meets our standards before being shipped to our customers.

All of our jewelry is made with the highest quality Stainless Steel, Crystal and Titanium. Lifetime durability or your money back.

Our lifetime warranty covers any manufacturing defects in materials or workmanship that may arise with your jewelry. We will replace any items that experience any defects. Keep peace in mind.

Yes, each piece is expertly designed to be waterproof and sweatproof, offering you the freedom to enjoy your activities without worrying about damage or tarnish.

Yes, stainless steel jewelry can generally withstand exposure to ocean water. Stainless steel is resistant to corrosion and rust, making it suitable for use in salty and humid environments. However, to maintain the jewelry's shine and longevity, it's recommended to rinse it with fresh water and dry it thoroughly after swimming in the ocean.

Stainless steel jewelry is known for its durability and can last a lifetime with proper care. Its resistance to rust, tarnish, and corrosion makes it a long-lasting choice. Regular cleaning and occasional polishing will help maintain its appearance over time.

Stainless steel jewelry is highly resistant to discoloration and tarnishing. Unlike other metals, it does not react significantly with sweat, water, or chemicals, so it maintains its original color and shine for a long time. However, exposure to harsh chemicals or extreme environments can sometimes cause minor surface changes. To prevent this, avoid contact with strong acids, bleach, and abrasive materials.

To polish stainless steel jewelry and restore its shine, follow these steps:

  1. Cleaning: Use mild soap and warm water to clean the jewelry. Gently scrub with a soft toothbrush or cloth to remove any dirt or residue.
  2. Rinsing: Rinse the jewelry thoroughly with fresh water to remove any soap.
  3. Drying: Pat the jewelry dry with a soft, lint-free cloth.
  4. Polishing: Use a jewelry polishing cloth or a microfiber cloth specifically designed for stainless steel. Rub the jewelry in a circular motion to bring back its luster.
  5. Optional: For deeper polishing, you can use a small amount of stainless steel polish or a non-abrasive metal polish. Apply it with a soft cloth, then buff it off gently.

Shipping & Delivery

USA: 4-8 Working days. (Free Over $150)

Europe: 5-10 Working days. (Free Over $150)

Rest of the world: 6-12 Working Days. (Free over $150)

All Eluzo orders are sent out with a tracking number via email after the order is processed.

Yes, every man deserves quality jewelry.

Orders & Payments

You can pay with Apple Pay, Mastercard, Visa, Google Pay, Discover, Amex, Bancontact and Shop Pay.

You will receive an order confirmation by e-mail immediately after placing your order. This e-mail contains the order number, order summary and the shipping address.

Returns & Refunds

If you are not 100% happy you can ship your item back to us within 30 days of it arriving with you. 

Return your item in a brand new condition in the same packaging we shipped to you within 30 days of its arrival and we will refund your order if it is not a clearance or final sale item. 

Your order may not be eligible for return or exchange if the product

  • Has visible wear or damage.
  • Is not in the original package, including sleeves and tags. 
  • Is a final sale item (this does not include the use of a discount code or site-wide sales)

Absolutely. However, eligibility is based on specific factors.

Final Sale items are not eligible to be returned under any circumstances.

You must complete your exchange or return within 30 days of your item arriving.

Worldwide shipping

Experience the convenience of global accessibility.

lifetime warranty

Lasting quality & peace of mind with every purchase.

30 Day Returns

30-day return policy for refunds or exchanges.