Shipping policy
SHIPPING INFO
We provide free shipping for all orders worldwide
US shipping arrives within 7-12 days
Canada, Australia, EU, UK, and all International orders usually take 8-
15 business days to arrive.
TRACKING INFO
We process your order within 1-3 business days, and will send you a tracking link upon shipment. You will be able to track the status of your order via our tracking page, using the number we send!
SHIPPING QUESTIONS
For any shipping or tracking related questions, submit a ticket on our contact page, or email support@eluzo.co
Shipping Protection
We offer optional shipping protection at checkout to keep your order covered from the moment it leaves our warehouse.
What shipping protection covers:
- Lost packages during transit
- Damaged items upon arrival
- Delays caused by carrier issues
What shipping protection does not cover:
- Orders marked as delivered by the carrier
- Packages stolen after delivery
- Incorrect shipping addresses provided at checkout