At Eluzo, we are committed to providing you with the highest quality stainless steel jewelry that you can enjoy for a lifetime. We stand behind the craftsmanship of our products, that's why we offer a comprehensive lifetime warranty to ensure your peace of mind and satisfaction with your purchase. 

What Does Our Lifetime Warranty Cover?
Our lifetime warranty covers any manufacturing defects in materials or workmanship that may arise with your jewelry.

What is Not Covered?
While our lifetime warranty is extensive, there are certain situations not covered under the warranty:

1. Damage caused by accidents, misuse, or improper care.
2. Any alterations or repairs performed by a third party not authorized by Eluzo.
3. Normal wear and tear, such as scratches on the metal.

How to Claim Your Lifetime Warranty
Should you encounter any issues covered under our lifetime warranty, simply follow these steps:

1. Contact our customer service team via email at support@eluzo.co 
2. Provide your order number, a detailed description of the issue, and any relevant photographs.
3. Our team will assess the situation and guide you through the next steps for repair or replacement.

Terms and Conditions
-All customers are limited to claiming one replacement per item. 
- Our lifetime warranty is valid for the original purchaser of the moissanite jewelry and is non-transferable.
- The warranty does not cover damage caused by resizing or alterations performed after purchase.